1. Introduction
CYPHER (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website, services, or software. By using CYPHER’s website, products, or services, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly
Contact details (name, email address, phone number, mailing address)
Account information (username, password)
Payment details (billing address, partial card details — processed securely through third-party payment processors)
Support requests (messages, call recordings, or chat transcripts)
B. Information Collected Automatically
Usage data (pages visited, time on site, click activity)
Device information (IP address, browser type, operating system)
Cookies & tracking technologies (for analytics, personalization, and marketing)
C. Third-Party Data
Information from partners, brokers, or third-party tools integrated with CYPHER (e.g., account performance data from Myfxbook or similar platforms, if voluntarily connected)
3. How We Use Your Information
We use the information we collect for purposes including:
Providing and improving our products, software, and services
Processing payments and fulfilling orders
Responding to your questions or support requests
Sending account updates, system alerts, or marketing communications (you can opt-out anytime)
Analyzing usage patterns to enhance user experience
Complying with legal obligations
4. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
Service providers (payment processors, hosting providers, analytics platforms)
Legal authorities when required by law, regulation, or legal process
Business transfers (if we merge, sell, or acquire another business)
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to:
Recognize repeat visitors
Remember preferences
Measure campaign performance
Deliver targeted advertising
You can manage or disable cookies through your browser settings, but some site features may not work properly without them.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal requirements
Resolve disputes and enforce agreements
8. Your Rights
Depending on your location, you may have rights under privacy laws such as the GDPR (Europe) or CCPA (California):
Access, update, or delete your personal data
Restrict or object to data processing
Request a copy of your data in a portable format
Opt-out of marketing communications
To exercise your rights, contact us at: [email protected]
9. Third-Party Links
Our website and services may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.
10. Children's Privacy
CYPHER does not knowingly collect or solicit information from individuals under the age of 18. If we learn that we have inadvertently collected such data, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date and, if changes are material, provide notice through our website or via email.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected]
